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Mobility Challenges in Field Service Management
We continue our Service is Hard blog series this week by addressing the topic of mobility and why it can prove a challenge for field service management. As mentioned in the intro blog post for this......
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Change Management Challenges in Field Service
Following up on our Service is Hard blog series, today we’re discussing the topic of “change management” and how this adds to the challenges of field service. This is our third post... [[ This is a...
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Customer Spotlight: SGS’ Tony Perkins Featured in Field Technologies
The best part of the ClickSoftware community is our customers. We provide the best tools we can for field service and customer-centric organizations, but our customers are the ones achieving great......
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Great Field Service Is Hard, but Possible
Over the past few weeks on the blog, we have been diving into the challenges of field service management for our “Service is Hard” series. We’ve highlighted continuous improvement, mobility... [[ This...
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New Faces and Promotions at ClickSoftware
This summer, ClickSoftware announced two important appointments in technology leadership. Amit Monovich was welcomed as the new Vice President of Research and Development (R&D) and was... [[ This...
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ClickSoftware Named 2016 Hot Vendor in IoT by Aragon Research
We are pleased to announce that Aragon Research, a technology-focused research and advisory firm, named ClickSoftware a 2016 Hot Vendor in the Internet of Things (IoT) category. Each year, Aragon... [[...
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Acciona Uses ClickSoftware to Improve Infrastructure in Peru
Spain-based Acciona is a leader in the development and management of infrastructure, renewable energy, and water and services. They’re also a happy ClickSoftware customer, and produced a video... [[...
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ClickSoftware’s Gilad Brand discusses field service trends in Panasonic blog...
Live video has been an emergent communication technology in the field service industry. Panasonic recently wrote a blog post discussing how live video is transforming on-site maintenance.... [[ This is...
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ClickReads: IoT Transforming Service Delivery and Implications
Editor’s Note: ClickReads is our new weekly series of the top technology and business stories relevant to the field service industry. Check back weekly for the newest installment, or look for... [[...
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ClickSoftware Welcomes Additions to Services, Cloud, Legal, and APAC Teams
This summer, ClickSoftware welcomed several new employees. Sal Mahbouba was appointed Senior Vice President of Global Services, Craig Zajac was appointed Senior Vice President of General Counsel and......
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